Result Group is a Germany based company which is dedicated and committed to delivering the highest quality possible services whilst adhering to the highest possible standards. In order to assist in this, Result Group has developed procedures to allow staff, clients or a third parties to make complaints relating to the potential violation of company policy, illegal conduct or any other wrong doing. Reports may be made at any time by anyone. All reports will be treated in confidence and Result Group will endeavour to protect the identity of those involved.
Reports may be made in any of the following ways:
- In person to: Nicole Stern
- By post: Nicole Stern
Result Group GmbH
Global Risk and Crisis Management
Nicole Stern
Waldstr. 3 a
82343 Pöcking / Starnberger See
Germany
- By email: reports@result-group.com
- By telephone: +49 (0) 8801 88090 12 ask to speak to Nicole Stern
Alternatively, reports may be made to a third party, who is independent from the Company:
Anton Schmucker
Mondscheinweg 25
80997 München
Germany
Telephone +49 (0)1761 4304350
datenschutzbeauftragter@asgd.de
Reports may be made using this Form, which can be emailed or printed out and posted/scanned.
Once a report has been received, Result Group undertakes to:
- Acknowledge receipt of the complaint in writing, within 5 working days.
- Promptly, and impartially investigate any allegations, whilst giving due consideration to client and commercial confidentiality and GDPR legislation.
- maintain records regarding reports and the results of any subsequent investigations or disciplinary measures securely. Information relating to a report may be made available to a relevant or competent authority on request.
- Cooperate at all times with official investigations.
- Take appropriate action following any investigation. Ensure anyone submitting a report in good faith is subsequently protected against any repercussions or reprisals as far as is practicable.
- To keep those submitting reports updated with the progress of an investigation and any subsequent planned remedial action.
- To exercise due diligence and ensure compliance with applicable national and international legislation, where applicable.
